Our Philosophy
We try to make every customer engagement successful, where "successful" means
that both we and the customer are pleased with the results and with
the process that produced them. We try to produce the right results,
at a fair price, using a mutually supportive, respectful approach.
We are committed to customer satisfaction and quality. We strive to achieve unqualified satisfaction
in every engagement.
Our Motto
Satisfy customers! Have fun! Make money!
The idea comes from a Dilbert strip.
It captures some of our fundamental qualities...
Customer Satisfaction
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We take great pride in our ability to tell our customers what we will do and then
deliver on our promises.
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Most of our business comes from our professional contacts, from referrals, and from
repeat business.
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Customers appreciate the fact that we prefer to transfer capability to them rather
than to become indespensible.
Fun
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We like working with our customers to make them more successful.
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We like the excitement of learning new technologies and the challenge of trying to make
them make sense to a target market.
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We are serious about the work we do, but we don't take ourselves too seriously.
Don't look at the mottos that were rejected
if you are a potential customer who would be offended by us poking a little fun.
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We believe in balancing work-style and life-style issues; most of our people have substantial
interests outside work.
Money
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Some customers think we're expensive; (almost) all of our customers think we're worth it.
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We believe fundamentally in providing value to our customers for the money we earn.
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We run on very low overhead; most of the money we earn is distributed to our employees,
so customers get more direct value from the dollars they invest in us.
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We're a service company, so we don't expect to get filthy rich by hitting some product-oriented
jackpot.
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