Principal Engineer and Senior Technical Writer

Carli earned a Masters degree in Computer Science: Computer Engineering at Stanford and then joined the MYCIN project. As a member of the MYCIN team, her work with interviewing experts and representing their expertise in software-usable form led Ed Feigenbaum to coin the term, "knowledge engineer."

Carli was a founder and early employee of Teknowledge, Inc. In addition to leading custom-application projects, she was a lead designer of Teknowledge's S.1 and Copernicus™ products. She also acted as a mentor and internal consultant to many of the application projects. At Teknowledge, Carli also developed and delivered the Knowledge Engineering Methodology course (among others), which was available commercially to Teknowledge customers and used within Teknowledge to train its own engineers.

Carli is a co-author (with Jan Clayton) of the book, "A Practical Guide to Knowledge Acquisition," published by Addison-Wesley.

At Expert Support, Carli has focused on helping our customers refine their product specifications. Carli ensures that the product design is internally consistent and understandable to the user community. She typically becomes a major contributor to the product documentation also.